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Support & Legal
Getting help, understanding why something failed, checking status, and the legal answers.
15 guides in this section of the VyroAI wiki.
- Getting Help — How to reach a person at VyroAI.vip: the contact form on /support and the Discord server, and how to tell your message was sent.
- Help for Buyers — Bought credits and VyroAI still could not get your project working? A person looks at it with you in Discord, free. What that covers, and what a free account gets instead.
- Finding Your Way Around — One search from any page, a page per section, and what the red pill in the list means.
- Asking the Community for Help — Community → Help: post a question about one of your projects, get fixes from other builders, and mark the one that worked.
- The Guides at /resources — Twelve long step-by-step guides live at /resources — free to read, no account needed.
- Why Did It Fail? — A generation or build failed? Check the three usual causes first: credits, the content filter or a service problem. Plus Continue generation and /status.
- When a Page Won't Load — The three "couldn't load" and "stopped working" screens, what each one means, and what to press. None of them loses your projects or credits.
- When It Says Rate-Limited — The messages that tell you to slow down, one that is written but never appears — and what each says about your credits.
- Content Policy Blocks — What the safety check refuses, what happens when the checker is down, and what it costs you.
- The Status Page — The public /status page shows whether VyroAI.vip is working right now, service by service from the build server to bot hosting, and what incidents mean.
- What Changed? — VyroAI ships almost daily. There is no "what's new" screen in the app — here is where the announcements actually go.
- Legal FAQ — Short answers on the Terms, Privacy, Cookie and Refund policies: selling what you build, the 14-day refund on credit packs, and what happens to your data.
- Who You Are Paying — The company behind VyroAI — its name, registration numbers and contact address, as the Legal page prints them.
- Is VyroAI.vip Legit? — VyroAI.vip is a registered Dutch business with Stripe checkout and a 14-day refund. It is not affiliated with Vyro.ai, ImagineArt or Chatly.
- Our Domain Names — Every web address, email address and account that really belongs to VyroAI.vip, in one public list you can check a lookalike against.