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Sign up with email, Google, Discord or GitHub — and what to do when you are locked out.
The sign-in page gives you a choice, and they all lead to the same account type:
Signing in with Google, Discord or GitHub means there is no extra password to remember, and no password to lose.
Pressing one of the three buttons sends you to that service and then straight back to VyroAI, and the screen you land on while that finishes is not a blank spinner. It is a card headed Signing you in… with the line "This usually takes a couple of seconds. You do not need to do anything." under it, and below that the three things that are actually happening, ticked off one at a time:
The steps are labels on work that was always happening; naming them costs nothing and adds nothing. They exist so that a slow moment looks slow rather than broken.
There is a shorter version of the same card on the sign-in page itself, headed Signing you in… with Checking your session underneath. That one has no steps: it is only the page working out whether you are already signed in.
If the waiting screen is still there after about five seconds, a box appears under the steps. It begins Taking longer than usual? and says "Nothing is lost — your account is fine." — then offers two links: try signing in again, which takes you back to the sign-in page, and tell us, which opens support.
It is a way out, not a warning. The box appearing does not mean anything has failed; it appears purely because time has passed. If the sign-in completes a second later, you go through as normal.
Enter your email address and a password and confirm. The form then turns into a card headed Check your inbox: a confirmation link goes to that address, and you cannot sign in until you press it. Use an address you can really open — and see Confirming Your Email Address for the resend button, fixing a typo, and the one reminder we send.
There is a Forgot password? link on the sign-in form. Enter your address and VyroAI emails you a link that lets you set a new one. If nothing arrives, check the spam folder before trying again — asking twice does not make it faster.
The first time you sign in with your email and password on an unfamiliar device, VyroAI emails you a 6-digit code to type in, along with the browser and IP address the attempt came from.
Signing in with Google, Discord or GitHub does not ask for this code. The one exception is Email code on every login: switch that on and every sign-in asks for the code, whichever button you used.
This is on purpose: it is what stops someone who has your password from quietly using the account. Confirm it and the device is remembered, so it will not ask again.
There is one exception. While your account is under 30 days old and has never paid for anything, a new device is let straight in without the code — you still get the email telling you it happened. From your first purchase, or from day 30, the code is asked for as described above, so a code appearing out of nowhere is the check switching on rather than something going wrong. Two things always keep the code whatever the age: Email code on every login in Profile → Account & security → Extra checks, and staff accounts.
Under the password box on the sign-in form is a checkbox: Remember this device (skip verification next time). Tick it and the code step is skipped: the device is written into your trusted list on the spot, so it is not asked for now or on later sign-ins from it. Leave it unticked on a computer that is not yours — the code is what stops the next person at that keyboard.
A device remembered this way is listed under Where you are signed in in Profile → Account & security, and that is where you remove it.
If a device email arrives and it was not you, the email itself has no button that will fix it — do it yourself, now: change your password under Profile → Account & security, then remove that device under Where you are signed in.
An authenticator app can be asked for at sign-in — but only if you have switched it on. Two-factor is opt-in per account: until you enrol one, your password on its own still gets you in. Read Security & 2FA for how to turn it on.
5 of 19 in Getting Started · Last checked 15 September 2026 · Previous: Typing Your Idea First