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Resetting Your Password
The reset email, the Choose a new password screen, and what a reset does not touch.
Asking for the email
On the sign-in page, Forgot password? turns the form into Reset Password: type the email you registered with and press Send Reset Link.
The answer is always the same — "If that email exists, a password reset link has been sent. Check your inbox and spam folder." — on purpose, so nobody can use the form to test which addresses have accounts. A typo in the address gets the same calm message, so check what you typed before blaming the mail.
Asking again too quickly gets "Too many reset attempts. Please wait a minute and try again." — a rate limit, not a fault.
The Choose a new password screen
The link in the email opens Choose a new password; the card on it is titled Reset Password. Type the new password twice — at least 8 characters, and Show lets you see what you typed. Saving it signs you out everywhere and sends you back to the sign-in page: sign in once with the new password and you are done.
While the link is checked the card says "Checking your reset link…" for a moment. Reset links work once and for one hour. If yours is no longer good, press Send me a new link under the form, or open the newest reset email you have. Only the latest one counts.
What a reset does not touch
Nothing but the password. Your projects, files, credits, subscription and settings are exactly where you left them — resetting a password never deletes or changes anything else on the account.
If two-factor is switched on, it still applies: the new password gets you to the same authenticator step as the old one did.
If you have always signed in with the Google or Discord button, keep doing that — those accounts sign in through the provider, and the reset form is for accounts that use a password.
Nothing arriving at all? When You Cannot Get In walks through the reset email that never comes, and the other ways a sign-in goes wrong.
Where to next
- No email arrived: When You Cannot Get In — When the reset email never arrives, and the other sign-in rescues.
- Phone asks for a code: Security & 2FA — The authenticator that still guards the account after a reset.
- You still know it: Settings — Changing the password while you can still sign in.
18 of 19 in Getting Started · Last checked 3 September 2026 · Previous: VyroAI on Your Phone